HomeFAQ

General queries

What is WowRx?

WowRx is a trusted online pharmacy specializing in providing cost-effective, high-quality generic medications. We ensure that all our products meet stringent quality standards set by licensed pharmacists and adhere strictly to WHO guidelines.

Is a prescription mandatory for shopping with WowRx?

Yes, a valid prescription from a licensed physician is required for purchasing any medication from WowRx.

Is WowRx a licensed online pharmacy?

Absolutely. WowRx is a licensed online pharmacy operated by experienced professionals committed to your well-being.

Are my personal details secure with WowRx?

Yes, your privacy is paramount to us. We utilize advanced encryption technology to safeguard all your information provided during the shopping process.

What exactly are generic medicines?

Generic medicines are formulations identical to brand-name drugs in dosage, safety, efficacy, administration route, and intended use. They offer the same clinical benefits as their brand counterparts but at a lower cost due to savings on marketing and packaging.

Are generic medicines safe to use?

Yes, generic medicines are safe and effective as they adhere to the standards and guidelines set by the FDA.

Order-related queries

How long does delivery take?

Orders are typically delivered within two weeks. In exceptional cases, delivery may take up to four weeks.

Can I order medicines in bulk?

Yes, bulk orders are accepted for personal use only, not for resale.

How do I cancel my order?

To cancel your order, contact our customer service within 24 hours for a refund. No refunds are issued after this period.

Can I receive my order in discreet packaging?

Yes, all WowRx products are shipped in discreet packaging to ensure your privacy.

How do I update my shipping address?

Log in to your account and visit the account information page to update your shipping details.

What should I do if I receive an incomplete or damaged product?

Contact us at support@wowrxpharmacy.com if you receive a damaged or incomplete product for a refund or replacement.