We respect your privacy rights under the California Consumer Privacy Act (CCPA) and law and are committed to protecting the rights given to California residents regarding their personal information. Please refer to our CCPA Consumers Privacy Rights Policy for a detailed explanation of your rights and our practices of data collection, use, storage, and disclosure. You may read it here.
The purpose of the NOTICE AT COLLECTION is to inform you about the personal information collected and the purposes for which it is used.
California defines personal information as “any data that identifies, relates to, or could reasonably be linked to you or your household, directly or indirectly.” It includes information such as name, postal address, IP address, email address, online identifier, or anything similar. It does not include aggregate or de-identified information or the data legally made available by the federal, state, or local government.
If you are a local resident, California law provides you with extra rights regarding the use of personal information. Please refer to the Privacy Policy to learn more about the provisions, rights of the collected data, and requests for correction and deletion.
Information you share
The private information you provide to WowRx is as follows:
- Registration data: When you register for our services, you provide us with your personal information such as name, contact details, etc
- Email information: If you contact us or raise a query via email, we will save the information shared, such as the content, customer service review, maintenance interactions, responses, and address
- Demographic information: We also store other valuable information you provide, such as gender, zip code, and date of birth
- Social plug-ins: Sometimes, we store information about third-party websites, applications, or servers
- Payment information: Details regarding payment, such as financial account information, mode of payment, billing address, and other details
- Content and files: If you upload any media to our website or emails, we save the content
Sensitive personal information
We may also store other information you provide that may be deemed sensitive. It includes:
- Account information: We retain the account details that you create on our website, such as your username, passwords, and other login credentials
- Sensitive demographic information: We may also retain sensitive details such as ethnic or racial origin
- Contents of communications: We may collect the contents of communications that you make through the service, including the content, source, feedback, and context
- Health information: We may also collect health information such as your browsing activity on our website, interests, and the products you search for
Information we automatically collect
WowRx collects certain details automatically when you interact with our services. These include:
- Device information: We collect device details such as the operating system, browser type, time zone, language, type, IP address, software, etc after you log in to our website
- Usage information: When you use our services, the details like date and time of interaction, the links you clicked on, the pages you visited, search history, time spent on pages and websites
- Location information: We also store your location information when you access our website
Information we obtain from third-party sources
We may also obtain your information from third-party sources such as:
- Service providers: Third parties such as companies that find the location of your device using IP address
- Third-party partners: Applications or services that you choose to access or interact with our services
- Publicly available sources: Public information sources such as open government databases of the state
- Co-branding/marketing partners: Joint marketing activities or service partners
You can refuse to provide your information or use browsers or operating systems that prevent automatic information collection. However, a lack of mandatory information can make a service or feature inaccessible.
How we use your information
We use your information to improve our services, customer support, and business operations. Below is a detailed breakdown of each use and its implementation.
Provide and Manage Services
We use your information to:
- Carry out, improve, or manage the services and facilitate healthcare service provision
- Provide technical or customer support and troubleshoot technical errors
- Communicate about the services on behalf of healthcare experts who are utilizing the services to meet all your needs
- Verify your identity and administer the account for payment processing and fulfilling your orders
Analyze and Improve Services
- Engage in research to understand the effectiveness, enhancement, and better analysis of our services. We ensure that the data is protected if we publicize the research to others
- Ensure that the content from WowRx is convenient to participate in our interactive service features and is safe and secure
- Better recognize user interest through engagement in analysis and research about our services
Advertising and Marketing
- Communicate with you by email or phone (following legal requirements) about our products and services, which may include those of our third-party partners
- Provide you with relevant advertisements, measure their effectiveness, and deliver customized advertisements and content
Legal Purposes
- Follow applicable procedures and laws for our legitimate interests or those of others
- Establish, exercise, or defend legal rights for our legitimate interests or those of others, such as protecting against illegal activity and data theft.
Retention of information
We will not retain your information for longer than necessary. The duration of retention depends on factors like the type of information, the purpose of collection, the sensitivity of the information, the potential risk of unauthorized access, and our legitimate interests in compliance with the laws. If you wish to get your information corrected or deleted, you can mail us at support@wowrxpharmacy.com. We assure you that we will take the necessary steps to meet your demands.
Please note that WowRx may share your information with third parties to cater to your needs and deliver more relevant and personalized advertising about our services. Our utilization of third-party analytics services and online advertising services may involve the sharing of online identifiers (cookie data, IP addresses, device identifiers, and usage information) in a way that could be considered a ‘sale’ under the CCPA.
We always inform you if a third party is collecting your information. If you do not wish to share your information, you can uphold your right to opt-out by dropping an email at support@wowrxpharmacy.com. In case of any queries, please reach out to us.